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Serve better!

Maximize your benefits by collaborating with us to create a perfectly integrated CRM solution that converts your existing customers into lifelong customers and potential customers into new customers
crm
CRM is a cost-effective and coherent tool to keep a tab of an organization’s existing and potential customers in a centralized manner, thus helping in maintaining a robust relationship with the organization’s valuable customers. CRM can provide tailor-made information to customers in no time which will eventually lead to increased customer satisfaction and productivity.

Our CRM COE has standardized the functionalities to help you gain deeper business insights and agility, to attract and increase client retention, and be equipped with better decision support. We deliver comprehensive CRM solutions designed for your organization, with potent and intuitive workflow capabilities to streamline and automate regular tasks as well as organization wide business processes for improved operational efficiency.

Utile’s Dynamics/CRM Development Capabilities

  • Implementation
  • Customization – e.g., Case, Forecast and Portal enhancements
  • Application development and integration around Microsoft CRM
  • Integrating CRM applications with VoIP platform, Web services and Accounting applications
  • Migrating data from other CRM systems and sources to Microsoft CRM – myriad data formats
  • Tools to audit and improve data quality
  • Reporting Services
  • Data warehousing

Utile’s Dynamics/CRM – Engineering Capabilities

  • Implementation
  • Customization – e.g., Case, Forecast and Portal enhancements
  • Application development and integration around Microsoft CRM
  • Integrating CRM applications with VoIP platform, Web services and Accounting applications
  • Migrating data from other CRM systems and sources to Microsoft CRM – myriad data formats
  • Tools to audit and improve data quality
  • Reporting Services
  • Data warehousing

Utile’s Dynamics/CRM Capabilities Across Function Modules

crm

Apps that make business sense

We help you view you apps from your users perspective

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